From the beginning of Threadwork Design over 22 years ago, ETDS has been an important asset to the running my business. Through the years, Jimmy has kept me well informed and up to date with the latest Wilcom Digitizing software and the latest Happy Embroidery machinery we use for sampling. Jimmy is always available for software advice and the regular Happy machine service and maintenance that needs doing. Threadwork Design has had virtually no down time at all because of Jimmy's reliability to quickly resolve software issues or for the need of machine parts and send embroidery consumables. Long may this continue. Thanks Jimmy.

Threadwork Design

We have been using Jimmy for the purchase of Happy Embroidery Machines and Wilcom Software since 2001.  During that time Jimmy has provided excellent service, always providing a solution in a timely fashion enabling use to continue our core business of Embroidery.

TG Embroidery Chartwell, Hamilton

It has been a pleasure dealing with Jimmy at ETDS for over 10 years.  He has always been fast at responding to requests for help whether it be for issues with my Happy Embroidery Machine or Wilcom Embroidery Digitizing Software. Jimmy has been my technical support ever since I started my embroidery business. He has helped to train me and give me confidence in running the embroidery equipment and software. I will continue to recommend Jimmy for his service and the thoroughness of his engineering support. My machines have given years of reliable, constant work with Jimmy’s prompt interventions to help me to keep to my production deadlines.

Trademark Embroidery Warkworth